Terms of service
Last updated: 03/02/2026
This website is operated by NAADRA. Throughout the site, the terms “we,” “us,” and “our” refer to NAADRA. By visiting our site or purchasing from us, you engage in our service and agree to be bound by these Terms of Service.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all of the terms and conditions stated here, you may not access the website or use any services.
1. Online store terms
By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you are using the site with the involvement and permission of a parent or legal guardian where required.
You may not use our products for any unlawful or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction through the use of this site.
2. Product information
We make every effort to present our products as accurately as possible, including descriptions, measurements, materials, and images. Because many NAADRA pieces are handcrafted, slight variations in tone, texture, finish, or detail may occur and are part of the nature of artisanal work, not defects.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product information at any time without prior notice.
3. Pricing and payment
All prices are listed in the currency shown on the website at the time of purchase. We reserve the right to change prices at any time without notice.
Payment must be received in full before an order is processed and dispatched. By submitting payment information, you represent that you are authorized to use the selected payment method.
4. Orders
We reserve the right to refuse, cancel, or limit any order at our discretion. This may include cases involving suspected fraud, inaccurate billing or shipping information, issues with payment authorization, or unusual order activity.
If we cancel or modify an order after it has been placed, we will attempt to notify you using the contact details provided at checkout.
5. Shipping
Orders are shipped according to our Shipping Policy, which forms part of these Terms of Service. Delivery times are estimates only and may vary due to courier delays, customs processing, weather, or other circumstances outside our control.
Customers are responsible for providing a complete and accurate shipping address. NAADRA is not responsible for delays, failed delivery, or returned packages resulting from incorrect address information submitted by the customer.
6. Customs duties and taxes
For international orders, customs duties, import taxes, or local handling fees may apply depending on the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
7. Returns and refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service. Please review that policy carefully before placing an order.
8. Intellectual property
All content on this website, including text, branding, logos, graphics, images, product names, layout, and design elements, is the property of NAADRA or its content suppliers and may not be copied, reproduced, distributed, modified, or used without prior written permission.
9. Accuracy of information
We do our best to ensure that all information on this site is accurate and current. However, we do not guarantee that all content, descriptions, pricing, or other information will always be complete, accurate, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
10. Third-party services and links
Certain content, tools, payment providers, or links available through our site may be provided by third parties. We are not responsible for examining or evaluating the content, accuracy, or practices of third-party services or websites and accept no liability for them.
11. Limitation of liability
To the fullest extent permitted by law, NAADRA shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website, your purchase of products, or any inability to use the service, including delays, losses, or interruptions beyond our reasonable control.
12. Indemnification
You agree to indemnify, defend, and hold harmless NAADRA from any claim, demand, liability, loss, or expense arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
13. Changes to these terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page. It is your responsibility to review this page periodically. Your continued use of the site following any changes constitutes acceptance of those changes.
14. Governing law
These Terms of Service shall be governed and interpreted in accordance with the laws applicable to the business entity operating NAADRA, without regard to conflict of law principles.
15. Contact information
For questions regarding these Terms of Service, please contact us at contact@naadra.co